#WeDeserveBetter

Trump will be a great president. Hes the last hope this country has before it implodes. We had subzero weather and 400 bucks or not, sh*t will happen. Think of how much service this railroad operates and overall its a great service.

Only Long Islander's would start something like this. You know how you get better served? Respect. Understanding. Acknowledging that life isn't perfect and that your train crew isn't out to sabotage it.

Responses from employees here are typical of LIRR management and employee mentality. Nobody is interested in putting in the effort to improve service so things just get worse. Passengers are clearly not satisfied and all MTA and LIRR do is shrug shoulders and say we should be lucky to have the honor of paying $370 for our train to be canceled once a week and to be lied to by MTA and LIRR employees. Way to aim low for the benefit of your passengers.

......being "lied to" --- What lies?

What is "shop bandwith"? Maybe that's the problem. A 40 year veteran never heard of shop bandwith.

Yea, that's what we need. SHOP BANDWITH.

SwingMan wrote:Only Long Islander's would start something like this. You know how you get better served? Respect. Understanding. Acknowledging that life isn't perfect and that your train crew isn't out to sabotage it.

You know how to increase customer satisfaction? Listen to the lifeblood of your company, create an open and honest dialogue, and try to remedy the concerns of passengers. Really not that hard.

NH2060 wrote:Enough with these stupid "hashtag movements"...

Sorry to wake you up from your 50 year slumber, but it's 2016. The world communicates via social media. These "stupid hashtag movements" as you put it, are away to aggregate everyone's opinion on a given topic and clearly, it works.

Things will remain the same as stated by a few members here already. As long as there is significant political influence and the majority of commuters with the glass half empty mentality, things will remain constant.

Don't begin to tell me driving on the major roadways on the LIE is better. The LIRR has almost everyone feeding out of their hand who rely on them for transportation to and from Manhattan. And they know it.

workextra wrote:KRO52, that's the socialist-liberal movement desecrating the experiment called the United States.
They're on their to beginning a new American civil war.

And I'm not feeling for the commuters, Long Island is a bees hive of complaining, self richous, entitled cry babies.
But, that said. The average Joe blow commuter is getting screwed. Service does fail them, one cloud in the sky and the place shuts down. The poor management due to lack of institutional knowledge, and political interference where it does not belong. Has wreaked havoc in the LIRR. The commuters in addition to the front line employees see it.
But the employees have been brain washed with greed and politics and won't step up due to fear, the commuters are the only one they even pretend to listen to. Then say we can do it.

Seriously there is a huge problem here. And the problem is not the commuters protesting the carrier and or the MTA.

Any employee here truely knows the facts, some do the best they can, but can only go so far when the problem is well above them.
Then other delays are just to be expected. Such as weather and storm or act of God circumstances.

As for the snow storm. You Promiss much less then you actually deliver. Had the LIRR done that they would have fared much better in the eyes of the commuters
Just the fact.

Agreed here. Some folks have legitimate complaints, but others are just spoiled. On the LIRR's Facebook I notice the most vocal group of complainers are from the Babylon Branch and often whine everytime one of their three stop flyers gets combined with the Freeport Flyers which they have to wait a full 5 minutes later for. They complain a train is packed if there are people standing (those 3 stop flyers usually dont have many standees at all). They complain if the train is too hot, too cold, or if people from other towns are parking at their station. This is the same crowd that left a train on their own a couple of summers ago when it stopped about 100 feet east of Bellmore.
Meanwhile folks on other branches who have their trains cancelled when there is a problem can wait 20-30 minutes for the next train, such as on the Huntington or Ronkonkoma branches, which are much more crowded in general. These Babylon folks get the best service, but they certainly don't deserve it. They got two of their stations remodeled (Massapequa & Seaford) while a third will start soon (Wantagh), all the while Hicksville's platforms are literally falling apart and no work done yet at all, despite probably getting more passengers than those 3 Babylon Branch stations combined.
I don't have a canopy to keep myself dry at Westbury, not even security cameras, or a train every 5-10 min in rush hour. Frequent delays due to aging infrastructure, cars on the tracks, flooding after rain.. Legitimate things to complain about, especially when service goes south and you're standing out there in the elements (or try to squeeze in a packed waiting room). I grew up in Wantagh, back in the 80s and 90s, it's a much different area now full of entitled business ppl from Wall Street with such an attitude about everything. I'm sure the crew of their trains probably don't get paid enough for dealing with these ppl.
Whenever there is a problem, people always seem to take it out on the first face they see, a train crew member. But the blame lies at the top, LIRR's top management. Yet whenever there is a public hearing about fare hikes or service changes, there is rarely a crowd. Lets see if the "wedeservebetter" crowd shows up at the next one...I doubt it.

Sadly the directives for service does resonate from the top through Office Bandwith. We are trying to improve our bandwith through media and other bandwiths compatible venues. i agree we need to combine bandwiths to further a bandwithical solution.

A lot of people who have commuted 15+ years seem to roll with the punches and understand things happen on the railroad. The newer commuters who aren't familiar with the state of infrastructure years past seem to be the most vocal. That being said increased trackage and investment will certainly help.

pineywoodsman wrote: Agreed here. Some folks have legitimate complaints, but others are just spoiled. On the LIRR's Facebook I notice the most vocal group of complainers are from the Babylon Branch and often whine everytime one of their three stop flyers gets combined with the Freeport Flyers which they have to wait a full 5 minutes later for. They complain a train is packed if there are people standing (those 3 stop flyers usually dont have many standees at all). They complain if the train is too hot, too cold, or if people from other towns are parking at their station. This is the same crowd that left a train on their own a couple of summers ago when it stopped about 100 feet east of Bellmore.
Meanwhile folks on other branches who have their trains cancelled when there is a problem can wait 20-30 minutes for the next train, such as on the Huntington or Ronkonkoma branches, which are much more crowded in general. These Babylon folks get the best service, but they certainly don't deserve it. They got two of their stations remodeled (Massapequa & Seaford) while a third will start soon (Wantagh), all the while Hicksville's platforms are literally falling apart and no work done yet at all, despite probably getting more passengers than those 3 Babylon Branch stations combined.
I don't have a canopy to keep myself dry at Westbury, not even security cameras, or a train every 5-10 min in rush hour. Frequent delays due to aging infrastructure, cars on the tracks, flooding after rain.. Legitimate things to complain about, especially when service goes south and you're standing out there in the elements (or try to squeeze in a packed waiting room). I grew up in Wantagh, back in the 80s and 90s, it's a much different area now full of entitled business ppl from Wall Street with such an attitude about everything. I'm sure the crew of their trains probably don't get paid enough for dealing with these ppl.
Whenever there is a problem, people always seem to take it out on the first face they see, a train crew member. But the blame lies at the top, LIRR's top management. Yet whenever there is a public hearing about fare hikes or service changes, there is rarely a crowd. Lets see if the "wedeservebetter" crowd shows up at the next one...I doubt it.

Going by this rather amazing report put together by Patrick O'Hara compiled from 8 years of MTA data https://onedrive.live.com/?cid=566715f8 ... FslPLdoapA, Babylon line falls almost exactly in the middle of the OTP range for all the lines, not the "best". I was rather shocked to see it do that well! The best is Far Rockaway (which has the A train if things go south), followed closely by Hempstead and West Hempstead, and the worst is Port Jefferson, followed closely by Montauk & Ronkonkoma. I have to say that after subscribing to the twitter feed after this month's issues and seeing how often the Port Jefferson and Ronkonkoma lines are screwed up, I am very glad to NOT be on them. We certainly don't get trains every 5-10 minutes during the rush though! In the evening they are at least close to evenly 20 minutes apart before being cancelled/combined. In the morning there are 3 ~10 minutes apart between 7:30 & 8 am, but that is with a half hour gap before them due to uneven spacing in the schedule. Of those, the 7:32 and the 7:54 @ Merrick are consistently standing room only, even if nothing has gone wrong, so I usually grab the 7:43 to get a seat.

Also, I was on one of the trains behind the one you mentioned that "self-evacuated." We were sitting there with the easternmost car of the train in the Rockville Center station for 2-3 HOURS before they announced that the 3rd rail had been turned off due to people self-evacuating and they let us out the front car onto the platform. For it to be backed up all the way from Bellmore to Rockville Center, who knows how many more hours those people were on the train. It was probably a lunch hour train that finally had enough by the evening!

Morisot wrote:......being "lied to" --- What lies?

Lies about the reasons for delays in alerts and announcements by the conductor (if they do their jobs and make any announcements at all), lies in the published statistics, lies to news media about the actual problems of disruptions and how they handled it, etc. etc. etc. etc. Nothing they say bears any semblance of truth.

This is in addition to the constant denial MTA and LIRR seem to be in about the problems on their railroad and the satisfaction of their passengers.

So, lie of the day from the LIRR in today's TrainTalk flyer... OTP for January was 91%. Can they please bring in a 3rd party to evaluate on-time performance? Or explain what they consider "on-time". There is no way it has been 91% on-time. My inbox is LOADED with delay notifications for the Babylon line, I can't imagine the other lines as well...

Just a preview of whats in my inbox from the LIRR...