Noel Weaver wrote:I do not expect to be applauded for this one but here goes anyway.
It is pretty obvious (at least to me it is) that the fare structure in Boston
needs to be totally revamped. The cost for a ride on a really decent
system is way too low.
The cost for a token should probably be raised to at least $1.50 and
probably more likely to $1.75. The increased revenue should then be
used to improve the frequency between trains and to run at least a basic
type of rail service during the night, maybe once every thirty minutes or
so.
Most of the subway facilities are grubby even compared with New York
much of which is not much better. Clean them up and make them more
presentable. The system is not bad to ride when everything is running OK
but some parts of it create a poor impression on visitors and has to be
depressing to the locals as well.
I remember in 2003 when I was in Boston several different times that one
morning around 9:00 AM, at Back Bay headed for North Station it took a
long wait for a train that was still crowded with rush hour riders.
I don't think the good people of Boston would mind paying a bit more if
they were to be assurred of a better trip on a regular basis.
When the new fare system is in full operation, incentives could be put into
place to encourage regular use by offering a discounted weekly or
monthly card for unlimited riding.
Even in the present condition, Boston has a system that many cities envy,
far better than many cities of its size or in fact many times larger than
Boston and its metropolitan area.
Keeping the fares low might be politically popular but it is not doing the
system nor its users any good, in my opinion.
Noel Weaver
You make a lot of good points, Noel. Unfortunately, when fare increases are discussed, its not usually rationality that wins out. While the majority might (and that's a still a bit of a long shot) be willing to pay higher fares, the majority of T riders are not politically vocal about their service (this isn't just a Boston thing, its usually everywhere). The voices that are loudest are not your average commuter, but community groups, interest groups, etc. While they have many valid points (i.e., how higher fares hit low income riders harder), the discourse over a fare increase quickly breaks down into a slugfest over years of "contempt, incompetence, and broken promises" (just a sampling of some of the things the T has been called over the years during these processes) that the T has delievered or not delivered (in their eyes).
All of this can help fuel a "bunker mentality" on both sides. The T fears reaching out to the public, the interest groups take every chance to attack the T, and in the end, to the extent that the average T rider and taxpayer does speak up, it's in the form of "well, now that I've thought about it, my commute didn't get any better after the last fare hike, so they're not getting any more money, if I have a say." Promises then have to be made to appease various interest groups, and sometimes the net result is that the fares increase is watered down even further (witness, the implementation of bus-to-bus transfers, the $0.90 bus fare on the last round).
That said, I think I would pay a bit more for my service. For example, if my bus fare was $1.40 (citing mb41's number above, which is lower than I thought it would be), but the schedule adherence was better, vehicles were cleaner, and stops were improved, I'd be all for it. But, I doubt that many others would volunteer such an opinion.
One of the best comments I ever heard about fare increases came from the T's immediate past general manager. He said that rather than having a political fight each time the fare goes up, the state should enact legistaion enabling a 2-4% increase every couple of years (i.e., keep pace with inflation). This way, fare increases would be regular, modest, and predictable. The cost of everything the T pays for goes upautomatically, but not their revenue.