Thanks. Far more informative than MTA, without all the repetition!
I've long wondered why MTA does such a lousy job at keeping people informed. Not just about projects, but daily issues as well. Poor announcements, sometimes no announcements, display boards so far away on platforms you can't read them, emails about problems sometimes having little useful information, and my favorite, honesty in arrival times. For instance, say it's pouring out (or other bad weather), no platform canopy, just a small, smelly broken down shelter, and if you can see the display, it will say on time, not noting that the train in question has broken down. I've had occasion to ask one of their PR people basic questions, and typically get a few useless words, if any, in return. Plus a lot of being told to ask someone else a question, asking that person, being told to ask the first person.
I've long wondered why MTA does such a lousy job at keeping people informed. Not just about projects, but daily issues as well. Poor announcements, sometimes no announcements, display boards so far away on platforms you can't read them, emails about problems sometimes having little useful information, and my favorite, honesty in arrival times. For instance, say it's pouring out (or other bad weather), no platform canopy, just a small, smelly broken down shelter, and if you can see the display, it will say on time, not noting that the train in question has broken down. I've had occasion to ask one of their PR people basic questions, and typically get a few useless words, if any, in return. Plus a lot of being told to ask someone else a question, asking that person, being told to ask the first person.