So I am back with some highlights:
Dinning car: Staff down OK, Staff up great. Steak and omelette fantastic (cooked onboard). Salads much better than 2.5 years ago. Burger much better. Simplified dining stuff about the same, but on real plates is nice. Food came out fast.
Parlour Car: Down: Staff great. Wine tasting great. WIFI did not work. Had lattes
Up: Staff ok, Wine tasting had good cheese but otherwise was poor. WIFI worked pretty well. Latte machine not working
Sleeper: Down: Great attendant
UP: Poor attendant
My 15 year old says the arcade games are beyond bad, very old and were never that good to start with. Movie on the big tv looked good, last trip TV was not operating.
Notes: Conductor on the way down refused to sell me a sleeper upgrade. Told me to see the Portland station agents. Station agent fixed me up, great service, but I dont figure he should have been put into that position. Sleeper rooms now have towels, very nice, but the blankets are now so thin that they don't deserve to be called that....we get two thin and rather small sheets. Amtrak is now putting in new modules for the sleepers which create some room by sacrificing sound proofing, the bathrooms in particular are bigger. What I have heard so far is that this is not a good trade, you get to hear nearly everything your neighbors say and do. The way I understand it only a few of these are currently un service
Was interested in the 2012 pull date for the parlours. The people I talked to said that this assumes that the new trains are ready for service by then, which seems like a stretch considering that not much or anything has been done to start the purchase process. The Parlours could stick around, and the bet is that they will, until the new equipment is ready.
I noted that two kitchen staff were pulled off of the 14 at Salem, presumably to hop on the 11 about an hour later.
I had been lead to believe that the Parlours and the sleepers had gotten a good working over for the relaunch during the slide outage....turns out that not much of anything was done, a tiny bit of spit and polish was all they got....it was all PR BS.
Continual bitch of mine....when I get on at 930-1000pm in Oakland and Emeryville the beds are already down. I HATE this, as I am no where near ready to hop into bed. I always need to put them up again. I understand the attendants want to knock off work at 10:00, but it takes 2 minutes...maybe three. They should ask when we board.
Overall this was a great experience. I have not traveled a lot in recent years but this was the best work I have seen out of Amtrak employees in a long time.