I guess my little training that I have had is to stop things as soon as possible. If I am not mistaken by pushing the red emergency call box button the train operator is to stop the train, where ever it maybe, and answer the call. That in turn gets the attention of the train operator and a response, they are to verbally respond and depending on the situation walk back to the car in question to investigate. I was also told in medical scenarios not to push the button until in a station otherwise this will cause a delay in the appropriate medical response, train is suppose to stop & stay and medical aid will come to you, which if your between Aquarium and Maverick that would take time.
I am not blaming the photographer for the incident, that blame will be strictly on the MBTA for either improper maintenance, failure of safety devices or policy and procedures. Again I am jaded by my little training in emergency scenarios not everyone is and I know it and reactions will be different. Luckily no one was stupid enough to go up to the door and take a peak out as the train was moving.
JoeD
Full Disclosure: I was involved with an incident of an Orange Line train going from Oak Grove southbound, I got on at Wellington, I realized as other passengers had too one of the side windows was completely missing. Several passengers got off, at Sullivan, and ran to the Train Operator and Door Attendant to warn them. Of course the doors closed and off we went. I poked the red button and we stopped at the crest of the Sullivan flyover, the TO answered and walked back to investigate and followed evacuation procedures and we backed into Sullivan. Th investigation showed that the TO & DA did not believe the people that approached them warning them of the situation.
JoeD
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