by mkellerm
I can't comment personally on the procedures in Illinois, but I assume that it is the same as the issues that come up in Ann Arbor for the Wolverines. Usually, the train crew will only open two doors (sometimes three). It is a low-level platform, so passengers alighting have to walk down steps (often requiring the assistance of the conductors), and passengers boarding have to walk up. Plus, there is no checked baggage anymore, so a good number of the passengers are hauling substantial pieces of luggage through this process. On a busy day, with maybe 15 people alighting from a WB Wolverine and 100+ boarding, the station stop can easily exceed 15 minutes.
One benefit of the California Car/Surfliner equipment is that it allowed station stops to be shortened significantly. Until new equipment is acquired (or the new ADA regulation is enacted requiring level boarding at all stations), I don't see this situation improving much in general. I'm less sure why it would be a problem in Carbondale, however; presumably they could open the train early enough to get everyone on board for an on-time departure.
One benefit of the California Car/Surfliner equipment is that it allowed station stops to be shortened significantly. Until new equipment is acquired (or the new ADA regulation is enacted requiring level boarding at all stations), I don't see this situation improving much in general. I'm less sure why it would be a problem in Carbondale, however; presumably they could open the train early enough to get everyone on board for an on-time departure.