All too true. His name was Ashby Leach and, as I recall, he was an ex-C&O employee. He was armed and wanted to talk about something concerning veterans' employment on the C&O, with Hays Watkins, Chessie's president at the time. Watkins was away, but Leach took some hostages. I think he may have gotten only as far as the 32nd floor, where you had to change elevators to go further up to the C&O's executive offices and the observation deck. Bob McGowan, a Chessie VP (and a burly ex-football player) came down to negotiate and managed to calm the situation. Afterward all the floors above the 32nd were closed to the public, and two B&O plainclothes cops from Akron were posted to screen visitors.