Okay, since no one else seems aware that the emperor has no clothes, allow me to announce that...the emperor has no clothes.
This means that it appears, perhaps, that we are looking at systemic failure: failure to follow established safety procedures, failure to maintain equipment, infrastructure, and yes, yes, even software systems.
"Oh, but Saugatuck, these are just isolated incidents that could happen to any large, complex organization that must deal with old equipment, grouchy passengers, schlocky politicians, etcetera. This is not an indication of an organization in serious trouble. Not at all."
Bridgeport, West Haven, the garbage train, the Mt Vernon power issue, SDV, last night's catenary, tonight's software failure. You cannot say that these are but isolated, tragic, unrelated...incidents/acts of God/unfortunate occurrences but nothing indicative of structural, institutional failure. Come on, really? After 30 years of pretty damn good operations (especially 2000-2010) all of this in less than one year? No one else thinks there's something going on here beyond coincidence?