by AC4619
Amtrak, having recently reduced its senior discount, has now re-increased it to 20%, for a 3-day sale, per an email I received earlier today (FYI to those who wanted to book anything). This has been a trend I've noted across the board over the last 5-6 months: less discounts, and "everyday low fares", but more of these flash sales which temporarily drop prices below even the lowest rung of what previous discounts have been. What are your thoughts on this? Do you think it's a smart strategy that will enhance revenue, or a nickel and dime tactic that is alienating long-time and loyal customers? I feel like it's the latter, because you get emotional purchases "oh look what a good deal", but less people who are rational purchasers: "I'm taking the train at price X for the following benefits...". Thoughts?
// AC
// AC