mtuandrew wrote: ↑Wed Feb 26, 2020 2:13 pmMaybe it’s just that the changes haven’t taken effect yet -
Now being March 8th, the original article said the changes would take place March 1st (your post was before March 1st).
My recollection was that the "Saver" fares were already non-refundable. Today they are listed as refundable within the first 24 hours.
"100% refundable within 24 hours of purchase; no cancel fee; no change fee"
"24 hours after purchase: Non-refundable, no changes or upgrades allowed"
The next step up is "Value":
"100% refundable 15 or more days prior to departure; no cancel fee; no change fee"
"14 or less days prior to departure: 25% cancel fee or 15% change fee"
"Change fee waived for Select Executive members"
"Unreserved: 25% cancel fee 1 hour after purchase; no change fee"
"Flexible" offers "100% refundable prior to departure - No cancel fee - No change fee" for those who need it. Each step comes with a higher price and becomes "sold out" closer to the actual travel date.
It seems like a fair way to control ticket hoarding.
No change fee through April 30th thanks to COVID-19 ... which is a good reassurance for people who are worried that their travel plans might get cancelled. As long as the lower fare is not "sold out" the remainder of the ticket policy applies.