Diverging Route wrote:jamesinclair wrote:Its like theyre trying to reinvent the wheel using only goats. This whole thing makes no sense to me.
The stated rationale is that project was done at no (or little) cost to the MBTA. The vendor gets a percentage of the fares sold on the mobile app to manage everything. The MBTA says that to implement Charlie on the CR would have cost millions of dollars, money now that will not need to be spent.
So when the MBTA says CharlieCard integration is coming for this app, are you telling me they are lying?
Or is the impetus now on the app designer to work that out whenever it suits them to do so?
rethcir wrote:You guys sound like a bunch of NIMBY's on this. Give it a chance to succeed.
No, I don't believe I owe this project that chance if, as Mr. Diverging Route has implied, the MBTA intends to break their promise for CharlieCards on the Commuter Rail twice over. I don't believe the MBTA should be given a free pass from criticism for releasing an incomplete product in a fundamentally flawed state. I believe that failure to provision for monthly pass cross-use on buses and subways meets the definition of 'fundamentally flawed,' and I believe that the project will not survive for long without that support. Certainly, once the novelty of 'a new thing' wears off, many more people other than myself are going to start complaining.
As it stands, I do fully expect this app to be deemed a complete failure and disposed of by the end of July 2013. Rather than sit idly by and 'give it a chance to succeed,' I would like to make my concerns known in the loudest possible way so that they can be addressed. I do not complain because I like complaining, and I don't predict failure because I desire for this app to fail - just the opposite! I want this app to succeed, but it can't succeed as it is now.