Amtrak Jobs

So, I was looking at the Amtrak Careers website and I was looking for the customer service agent positions. I could not find any. I thought they would at least have a discription of the position, but I did not see one. Does anyone have any information on these positions? Thanks!

Rather than search on a specific job title, drop down further to the 'list' of categories (boxes, like Windows 10) and select OBS & Station Services Jobs. Here's the link: https://jobs.amtrak.com/go/OBS-and-Stat ... bs/539500/

Thank you.