Favorite: Westbound (Down) Tren Patagonico from Viedma to San Carlos Bariloche. I was about to visit the diner and risk my life when my cabin-mate adopted me. Turns out his whole extended family had occupied my sleeper car and he was the patriarch, so he decided to bunk with the Norteamericano. They gave me all kinds of home made food, including pastries, fried chicken, and something like milanesa sandwich. They didn't speak much English, so my Spanish sufficed. Then we got into the whiskey... I was really impressed with their hospitality and kindness.
Either the London tube in July like BDawe or #4 boarding at KC. My ex-wife was very sick, we had a lot of luggage, and the conductor was doing her worst to convince us they didn't want us on board. It's the only time I've ever been in a shouting match with an employee. The AC asked us to board at door X and take seat Y. We board, stow our big luggage downstairs, and find our seat with small bags. Five minutes after we start moving as we are about to head for the lounge, an officious and rude lady conductor bombs into our coach, and orders us up and out. We are directed to go a few cars down, and "why are you sitting here?". I politely tell her thats what we were directed to do. It escalates into a shouting match and we are both making threats.
This is one of the many reasons I hate Amtrak's boarding procedure, because let's be honest, half the time they literally have no idea what they're doing.
We went downstairs, retrieved our suitcases, and lugged them upstairs, past a few cars, then back downstairs. It was hard work and infuriating. I wrote customer service but heard nothing.
Remember the NAACP executive that got the same treatment and thought it was race-biased? I don't blame her for being very PO-ed, as I've been in the same situation a few times. But I don't think race makes a difference when the service is so bad we all get treated poorly.
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