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  • Amtrak Diner and Food Service Discussion

  • Discussion related to Amtrak also known as the National Railroad Passenger Corp.
Discussion related to Amtrak also known as the National Railroad Passenger Corp.

Moderators: GirlOnTheTrain, mtuandrew, Tadman

 #1491885  by David Benton
 
So people have their seats converted to beds as early as 5.30 p.m? Is that really the best time , or what is most convenient for the Attendant?
2 people per room, how does that crowd the corridor?
 #1491888  by electricron
 
David Benton wrote:So people have their seats converted to beds as early as 5.30 p.m? Is that really the best time , or what is most convenient for the Attendant?
2 people per room, how does that crowd the corridor?
5:30 pm may be early for converting the room, but 7:30 or 8;30 pm is not.
Breakfast is another matter altogether, just about everyone heads for breakfast soon after awakening. Luckily, not everyone is an early or late riser.
Maybe Kiwis need two passengers in the aisle to block it, but in America there are many heavier passengers when only one is needed to block it.
 #1491890  by David Benton
 
Unfortunately , we are not far behind you.
https://www.stuff.co.nz/national/health ... ity-stakes" onclick="window.open(this.href);return false;
( made worse by our "indigenous " populations been gentically susectible to Diabetes,47% of Māori adults were obese. 65% of Pacific adults were obese).
Aside from the corridor issue, (which could be solved by enticing them to the lounge for a free beverage/snack), At least at Lunch and dinner, it seems to be reasonable to ask the Sleeper attendant to help with serving food to those eating in their rooms at least .
 #1491895  by Arlington
 
What if *shudder* patrons converted their own room and served themselves food on a schedule of their own choosing?
 #1491896  by electricron
 
Arlington wrote:What if *shudder* patrons converted their own room and served themselves food on a schedule of their own choosing?
Well, they probably will not "tip" the car attendant anything at all. No service, no tip!
 #1491912  by Matt Johnson
 
When I took the Lake Shore up to Albany to try out the new diner, I tipped the attendant a couple of bucks for my Stella and beef short rib box, but I think I may have been the only one to do so of the few sleeper passengers in the diner. As you can see, traffic was light, but then I went in as soon as it opened heading out of New York.

https://www.instagram.com/p/BqLPEGJh_lb/" onclick="window.open(this.href);return false;

https://www.instagram.com/p/BqMIiz8BcO6/" onclick="window.open(this.href);return false;
 #1491926  by bostontrainguy
 
Matt Johnson wrote:When I took the Lake Shore up to Albany to try out the new diner, I tipped the attendant a couple of bucks for my Stella and beef short rib box, but I think I may have been the only one to do so of the few sleeper passengers in the diner. As you can see, traffic was light, but then I went in as soon as it opened heading out of New York.

https://www.instagram.com/p/BqLPEGJh_lb/" onclick="window.open(this.href);return false;

https://www.instagram.com/p/BqMIiz8BcO6/" onclick="window.open(this.href);return false;
Whatever happened to the hot breakfast item they promised?
 #1491965  by ryanov
 
Sleeping car attendants already do participate in serving food to passengers that eat in their rooms.

I suspect anyone who has taken a trip in sleeper and spent any time in the car outside of their rooms, except late at night, has had the experience of being in someone's way almost immediately. It's all tight quarters on there. You can get out of the way if there are empty rooms.
 #1492018  by R36 Combine Coach
 
bostontrainguy wrote:Recent news posting: Various Amtrak sources have told Railway Age that the brand-new CAF USA-built Viewliner II dining cars are having their expensive cooking equipment removed and undergoing conversion into lounge cars.
Could the kitchen equipment be reinstalled at a later date? The diner lite lounge might make sense, since a Viewliner has a larger food service area than an Amfleet II, a smaller grill (similar to those used in short-order food service or a small flat grill) could be added, allowing certain items made to order.
 #1492021  by mtuandrew
 
R36 Combine Coach wrote:Could the kitchen equipment be reinstalled at a later date? The diner lite lounge might make sense, since a Viewliner has a larger food service area than an Amfleet II, a smaller grill (similar to those used in short-order food service or a small flat grill) could be added, allowing certain items made to order.
In theory, Amtrak could install anything it wants - they’re meant to be modular anyway. If you’re wondering if they were planning to just store the kitchen equipment somewhere, I hope not! If they need a full kitchen again, better to have new appliances than ones the mice got into.

And I entirely agree with leaving diner-lite capability in place.
 #1497008  by Arlington
 
bostontrainguy wrote:New "Contemporary" menu:
https://www.amtrak.com/content/dam/proj ... u-0119.pdf" onclick="window.open(this.href);return false;
Were they forced to change due to customer complaints? Otherwise why didn't they start with this?
Could you frame for us "what's changed" in this menu? I'd expect, both from a techno-trends standpoint and given an airline-CEO, to see more "airline-like" practices of "first class" food that can be mass produced in a commissary and "final prepped" in a tiny galley.
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