I know you might not believe that it matters but please take the time to send an email to Amtrak Customer Service at [email protected].
It helps **a lot** when they can get direct feedback from a knowledgeable passenger such as yourself. You may even get a response beyond "we're sorry the experience didn't meet your expectations" etc.
Just asking for "consistency" is very understandable.
Sent from my Pixel 2 XL using Tapatalk
It helps **a lot** when they can get direct feedback from a knowledgeable passenger such as yourself. You may even get a response beyond "we're sorry the experience didn't meet your expectations" etc.
Just asking for "consistency" is very understandable.
Sent from my Pixel 2 XL using Tapatalk
gokeefe