by lstone19
http://www.chicagotribune.com/news/loca ... 7975.story
"A suburban commuter has sued Metra to get back money he — and millions of other passengers — lose when their multiple-ride passes expire before they use up all the trips for which they paid.
John DiVito, a Roselle man who travels to Chicago for work, says he paid a total of $109.66 for three 10-ride passes he bought in 2009 and 2010, but only made 11 trips combined in the one-year period before they passes expired, leaving about $66 of the value of the tickets unused."
Sheeeeesh!
For one, until the fare increase earlier this year, these tickets were refundable less a full-fare deduction for each ride used. All he had to do was submit it for a refund before it expired and Metra would have sent him a refund.
Second, the complainant, tries to compare a Metra multi-ride ticket to a store gift card/certificate and claims they should be treated the same and valid for at least five years. Uh right. A gift card is worth however much you put on it and is not tied to the price of any particular item. A multi-ride ticket is a "volume purchase agreement". By agreeing to make 10 rides in a year, Metra was willing to discount the price 20% (old fare structure - it's about 10% now). No different than any other business that offers you a discount for purchasing a larger quantity. Why should he now think he's entitled to a longer period to meet that commitment of ten rides?
What next? Will they argue that a monthly pass should be good for five years? Or maybe I should demand a partial refund on my monthly pass this month due to two unexpected business trips that "cost" me two days of pass use.
I wonder what idiot lawyer is representing him so I can make sure to never give him any business.
"A suburban commuter has sued Metra to get back money he — and millions of other passengers — lose when their multiple-ride passes expire before they use up all the trips for which they paid.
John DiVito, a Roselle man who travels to Chicago for work, says he paid a total of $109.66 for three 10-ride passes he bought in 2009 and 2010, but only made 11 trips combined in the one-year period before they passes expired, leaving about $66 of the value of the tickets unused."
Sheeeeesh!
For one, until the fare increase earlier this year, these tickets were refundable less a full-fare deduction for each ride used. All he had to do was submit it for a refund before it expired and Metra would have sent him a refund.
Second, the complainant, tries to compare a Metra multi-ride ticket to a store gift card/certificate and claims they should be treated the same and valid for at least five years. Uh right. A gift card is worth however much you put on it and is not tied to the price of any particular item. A multi-ride ticket is a "volume purchase agreement". By agreeing to make 10 rides in a year, Metra was willing to discount the price 20% (old fare structure - it's about 10% now). No different than any other business that offers you a discount for purchasing a larger quantity. Why should he now think he's entitled to a longer period to meet that commitment of ten rides?
What next? Will they argue that a monthly pass should be good for five years? Or maybe I should demand a partial refund on my monthly pass this month due to two unexpected business trips that "cost" me two days of pass use.
I wonder what idiot lawyer is representing him so I can make sure to never give him any business.
Larry
Reno, NV (yes, I've moved)
ex-N&W Sandusky, Ohio
Reno, NV (yes, I've moved)
ex-N&W Sandusky, Ohio
