Trainer wrote:It's not about the number of seats, or revenue, or operational efficiency - it's about investing in positive service experiences that tranlsate as the railroad gives a damn about making customers happy. It's the kind of thing that keeps you going when the bad publicity hits about other incidents. It's why the plane I just got off from Hawaii provided good meals, free wine and pleasant service. It didn't have to - some don't - but it justifies my decision to support them with my business.The airline you flew on likely is not government subsidized and funded by taxpayer dollars. That makes a huge difference when factored in. Using taxpayer money to buy/retrofit a few cars that the 1% predominately use makes for a VERY bad public image and is breeding ground for a field day for the media. Now if a group of wealthy commuters all wanted to chip in to fully cover the expense of buying/using bar cars on select trains that would be another story. However the likelihood of MNR and ConnDOT approving such a *hypothetical* proposal is yet another matter altogether.
It's not just about cattle car transportation when you're fighting for every dollar. The railroad had to learn the hard way recently that public sentiment does matter when meeting performance standards. It's all part of the mix.No, it's not. It's about getting the job done right and SAFELY. The commuting public are not "sheeple". They know boloney when they see it and smell it. If anything the fact that the traveling public for the most part doesn't understand the mechanics, etc. of running a railroad leads many (including Jim Cameron) to have a number of misconceptions about how Metro-North works and -therefore- think they're seeing and smelling too much of said baloney. All they want is for the trains to run, run on time, and be clean. The bar car will make little to no difference whatsoever on persuading commuters to take the train over the car/bus. Traffic in the NYC area at rush hour takes care of that in spades.
As Dutch said they can buy their drinks from the carts @ GCT.