Discussion related to commuter rail and rapid transit operations in the Chicago area including the South Shore Line, Metra Rail, and Chicago Transit Authority.

Moderators: JamesT4, metraRI

  by Passenger
Here is the official word on it:
http://www.transitchicago.com/speakup/" onclick="window.open(this.href);return false;

Does anyone here know how this came to be?

Were there specific complaints that motivated having this program, or is it more of a general principles thing?

Thank you.