Just saw the first Amtrak train going into GCT. The P42 (didn't see the eng number) was leading and the P32 (711) was trailing. The shoes were down and running on the 3rd rail in the P32.
Hurry up and wait at the signal!
Moderators: GirlOnTheTrain, mtuandrew, Tadman
SouthernRailway wrote:I don't understand Amtrak's reasoning behind its customer-facing operations at GCT:On Day 1 (1) was not an issue - they were on all the departure boards as Hudson Line trains to Albany. This includes the trackside boards, which showed the proper stops.
1. Amtrak trains don't appear any departure boards, even at the track where the trains are. (At least this was the case for yesterday's late afternoon departure.) How are you to know where your train is?
2. There is no Quik-Track machine. What if you don't have your phone and didn't print your ticket? Amtrak staff can look you up on their devices, but it's still confusing for passengers.
3. There is an Amtrak employee directing passengers to the track where Amtrak trains are, and the track is accessible from Grand Central North and the main concourse (i.e., you can access the track from the north and the south), and Amtrak trains are the only trains in the entire station that have "Amtrak" written on them, but passengers still have to line up at the south entrance to the platform. Why, and what purpose does this serve?