The declaration was handed down from the MTA Board this afternoon, the MTA will be giving 'some sort of credit' towards future purchases for New Haven Line riders due to this incident. I sorta started this in the other thread, but it didn't get that much of a response. But now that it's ballooning into a bigger issue, perhaps it deserves its own thread now.
The MTA hasn't set forth any exact details on to how people would be 'reimbursed' for their troubles, but they do expect it to cost them $2 million in revenue for every week the disruption is ongoing.
Like I said in the other thread, I don't think the MTA is taking the right stand here. Giving people their monthlies or weeklies' value as per the normal refund policy would be a better course (I would even say waving the $10 fee would be okay).
But now the precedent is set. Is this now fair to all the MetroCard users who lost time and got lip service from the MTA after Hurricane Sandy? My November 2012 monthly wasn't discounted. There were more than 15 decent-sized disruptions on the LIRR in August and no refunds were given. It doesn't seem fair. How come this event is special?
The MTA hasn't set forth any exact details on to how people would be 'reimbursed' for their troubles, but they do expect it to cost them $2 million in revenue for every week the disruption is ongoing.
Like I said in the other thread, I don't think the MTA is taking the right stand here. Giving people their monthlies or weeklies' value as per the normal refund policy would be a better course (I would even say waving the $10 fee would be okay).
But now the precedent is set. Is this now fair to all the MetroCard users who lost time and got lip service from the MTA after Hurricane Sandy? My November 2012 monthly wasn't discounted. There were more than 15 decent-sized disruptions on the LIRR in August and no refunds were given. It doesn't seem fair. How come this event is special?