Anyway, it raises one, really good, point. Amtrak's and other agencies not sharing services such as ticketing where it makes sense. Imagine a Penn Station that wasn't three terminals, but a single, unified terminal. Does it make sense?
http://www.buffalorising.com/2012/03/th ... sport.html
Yet is it a lack of funds that make the three agencies that call it home - Amtrak, New Jersey Transit, and the Long Island Railroad - act as though the others don't exist? The three railroads have completely separate ticketing areas, signage systems, etc. This is hardly the only case in America. For some reason, Amtrak seems to despise sharing ticket agents with other carriers. There are separate windows for Amtrak and commuter lines everywhere I've been. Given that many journeys include both commuter and inter-city segments, this seems crazy. If you can't have integrated ticketing (and actually, I don't see why you can't), at least you should be able to have a single agent help you.
The worst example of this I know is in Providence, where Amtrak monopolizes the four ticket windows. If you want to buy an MBTA T ticket, you have to go to a cafe next door. This tiny little coffee shop found a way to sell both pastries and train tickets (albeit from separate registers), so why can't Amtrak figure out how to sell two kinds of tickets?