Changes coming

Discussion related to commuter rail and rapid transit operations in the Chicago area including the South Shore Line, Metra Rail, and Chicago Transit Authority.

Moderators: JamesT4, metraRI

Changes coming

Postby wilmette2008 » Tue Apr 12, 2016 3:40 am

So word has come around that Metra is closing it's ticket office in Bensenville and will be moving the Agent up to Glenview. http://www.mysuburbanlife.com/2016/04/0 ... 5/a43kggh/ My question is why did Amtrak make the bone headed move to pull its agent out of Glenview and replace it with a Metra agent? Especially when you consider that the Metra Agent will not sell Amtrak Tickets where as the Amtrak Agent sold Metra Tickets.
wilmette2008
 
Posts: 35
Joined: Sun Oct 03, 2010 12:16 pm

Re: Changes coming

Postby Rockingham Racer » Tue Apr 12, 2016 6:13 am

I think it has something to do with "the almighty dollar".
User avatar
Rockingham Racer
 
Posts: 2894
Joined: Wed Mar 17, 2004 9:25 pm

Re: Ticket Office changes coming at Glenview

Postby MACTRAXX » Tue Apr 12, 2016 2:47 pm

Everyone:

Amtrak more then likely is reassigning their Agent to another location elsewhere in the Chicago area. When Amtrak
makes changes like this it usually has something to do with sales volume at any given station.

With this change a QuikTrak TVM may be installed at Glenview for ticket sales.

At least Metra decided to keep the Glenview Station staffed - but this looks to be Bensenville's loss.

Contact Metra and see if their office at Glenview will continue to handle Amtrak ticket sales.

MACTRAXX
EXPRESS TRAIN TO NEW YORK PENN STATION-NO JAMAICA ON THIS TRAIN-PLEASE STAND CLEAR OF THE CLOSING TRAIN DOORS
MACTRAXX
 
Posts: 3447
Joined: Mon Feb 07, 2005 11:55 am
Location: Islandia,Long Island,NY


Return to Chicagoland Commuter & Transit

Who is online

Users browsing this forum: No registered users and 2 guests