Ticket office closing

Discussion related to commuter rail and rapid transit operations in the Chicago area including the South Shore Line, Metra Rail, and Chicago Transit Authority.

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Re: Ticket office closing

Postby wilmette2008 » Thu Jan 10, 2019 11:56 pm

Found out that the ticket office at Ogilvie now closes at 11:00 at night instead of at 12:40 when the final UP west line train leaves. Not sure if the Ventrure app has anything to do with that?
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Re: Ticket office closing

Postby eolesen » Fri Jan 11, 2019 10:36 pm

Unlikely the Venture app, but it might be due to the Ventra app. ;)

Seriously, with more and more people using the app and kiosks also available at Olgilvie, there's less and less reason to keep an agent making $15 to $30/hour to man a ticket window.

My guess is there were a couple retirements or resignations in December, and the railroad opted to cut back the hours of operation vs. hiring replacements.
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Re: Ticket office closing

Postby HammerJack » Sun Jan 13, 2019 3:43 pm

Slightly off-topic, but related to ticket sales. Did the One Day Pass valid for unlimited travel within two zones for a day ever get a trial run? I remember hearing about it last year around summer time, but it was 'at a later point this year' (2018).
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Re: Ticket office closing

Postby eolesen » Mon Jan 14, 2019 9:19 pm

I don't believe so. It's not an option right now.
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