Amtrak Diner and Food Service Discussion

Discussion related to Amtrak also known as the National Railroad Passenger Corp.

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Re: Amtrak Diner and Food Service Discussion

Postby Plate C » Wed Feb 06, 2019 11:25 am

I cared. It was nice to have a separate place to sit and eat a hot meal, even if the meal was closer to a hot mess. When I rode a few months back and found the dining car gone from the Lakeshore even the crew seemed disgruntled by this. Also have to realize that Amtrak markets an experience, not just a ride, but the actual experience is incongruent with what they advertise. Anyhow, while I fully realize the romantic age of rail travel is essentially dead, that's what Amtrak sells. I mean look at the vintage Lakeshore ads they still use on the train and such.

Separate but related, not sure if anyone has ever rode the trains in Asia. I did in Taiwan and they have 'biendang,' kind of like the bento box. Can't recall if I ordered it on the train or bought it with my ticket. Either way, amazing they can deliver a compact meal with a little bit of everything in it to satisfy your cravings, versus the Amtrak experience.
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Re: Amtrak Diner and Food Service Discussion

Postby Tadman » Wed Feb 06, 2019 12:31 pm

Plate C wrote:Anyhow, while I fully realize the romantic age of rail travel is essentially dead, that's what Amtrak sells. I mean look at the vintage Lakeshore ads they still use on the train and such.


You make a good point. If they are advertising the romance of rail travel and such is tenuous anymore, what are people travelling for and why not advertise that? I'm not sure of the answer, it's worth discussing. I travel for business and pleasure, and I take the train because it's nice to tune out for a while and work in a cabin or big comfy seat. It's also nice not to be dealing with anything airport/airplane, IE security, cramming into coach, the $50 taxi ride on either end of the trip, etc...
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Re: Amtrak Diner and Food Service Discussion

Postby ryanov » Wed Feb 06, 2019 1:04 pm

Having done a lot of long-distance travel in 2018, the new menu is not significantly different (except for the design).

Big fan of that rigatoni pasta with the vegan sausage. With the amount of sausage that’s in there, the difference isn’t noticeable (and gives me something good to eat).
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Re: Amtrak Diner and Food Service Discussion

Postby gokeefe » Wed Feb 06, 2019 7:08 pm

Plate C wrote:I cared. It was nice to have a separate place to sit and eat a hot meal, even if the meal was closer to a hot mess. When I rode a few months back and found the dining car gone from the Lakeshore even the crew seemed disgruntled by this.


Is the dining car "gone" as in removed or is it "gone" as in no longer accessible to coach passengers?

Couldn't discern the full context from the post ...
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Re: Amtrak Diner and Food Service Discussion

Postby Greg Moore » Wed Feb 06, 2019 11:48 pm

gokeefe wrote:
Plate C wrote:I cared. It was nice to have a separate place to sit and eat a hot meal, even if the meal was closer to a hot mess. When I rode a few months back and found the dining car gone from the Lakeshore even the crew seemed disgruntled by this.


Is the dining car "gone" as in removed or is it "gone" as in no longer accessible to coach passengers?

Couldn't discern the full context from the post ...


The LSL still has its dining car, but it's a box menu and only available to sleeping car passengers.
This was to, among other things, "...maintaining the quality that our passengers have come to expect." That is unless of course you're a coach passenger. Then well I guess you better expect nothing.
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Re: Amtrak Diner and Food Service Discussion

Postby David Benton » Thu Feb 07, 2019 2:57 am

I think it was gone entirely, whilst NYP was closed to the LSL.
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Re: Amtrak Diner and Food Service Discussion

Postby Greg Moore » Thu Feb 07, 2019 1:36 pm

David Benton wrote:I think it was gone entirely, whilst NYP was closed to the LSL.

It was, but it's back.
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Re: Amtrak Diner and Food Service Discussion

Postby Plate C » Thu Feb 07, 2019 2:11 pm

The dining car was not open for coach passengers. When I last rode there was a whole discussion going on in the cafe car as to how people liked riding the train and meeting random people on the way, and that was part of their enjoyment of the dining car beyond a hot meal.
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Re: Amtrak Diner and Food Service Discussion

Postby Greg Moore » Thu Feb 07, 2019 7:37 pm

Plate C wrote:The dining car was not open for coach passengers. When I last rode there was a whole discussion going on in the cafe car as to how people liked riding the train and meeting random people on the way, and that was part of their enjoyment of the dining car beyond a hot meal.

Ayup.
As as SLEEPING car passenger, I liked meeting folks from coach and vice versa. I've written Amtrak a couple of times complaining about their "enhancement".
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