To increase organizational effectiveness, improve service to its 31 million customers and position itself for an even more competitive future, Amtrak has announced several management and organizational changes.
Effective immediately, Amtrak President and CEO Wick Moorman reduced by half the senior management team into six direct reports:
Operations – Scot Naparstek, chief operating officer
Marketing and Business Development – Jason Molfetas, executive vice president
Finance – Jerry Sokol, chief financial officer
Law – Eldie Acheson, general counsel and corporate secretary
Administration – DJ Stadtler, chief administrative officer
Planning, Technology and Public Affairs – Stephen Gardner, executive vice president
“Since joining the Amtrak team in September, I’ve been impressed by the dedication and passion of our employees and leadership team,” said Moorman. “This new structure aligns with our focus on improving the way we do business, modernizing and enhancing the customer experience, and investing in the future.”
To strengthen focus on safety and service delivery, train operations will be managed regionally through three general managers and supported by Mechanical, Engineering, Network Support, Police and Security organizations.
John_Perkowski wrote:He's been the successful president of a major railroad. I think he has a clue.
These changes arrive before Amtrak plans to relocate its headquarters. After 30 years in Washington Union Station, Amtrak is looking to move its main offices to another location in Washington D.C.
gokeefe wrote:This very last part was surprising:These changes arrive before Amtrak plans to relocate its headquarters. After 30 years in Washington Union Station, Amtrak is looking to move its main offices to another location in Washington D.C.
F-line to Dudley via Park wrote:Desk jockeys and upper managers are eminently portable inside a city with saturation transit coverage. If somebody's willing to pay them some of the highest rents in an extremely high-rent town for that space, they'd be crazy not to do it.